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Reporting Student Mistreatment

Student Mistreatment

The College of Medicine is committed to providing a positive, and robust, learning environment for students. In any case where a student experiences mistreatment from a faculty member, staff member or patient, the student should report the mistreatment. Reports of mistreatment or unprofessional conduct may be submitted:

  • By phone, via the Student Mistreatment Call Line
  • Online using the Aggie Conduct Awareness Form link below
  • In person to the individuals listed below or reported to Student Advocates
  • Or through student evaluations submitted to the Curriculum Study Group

When submitting a complaint of student mistreatment, complainants should consider providing their name and contact information. Complaints will be confidentially investigated, maintaining complainant anonymity to the extent possible. However, based on facts of a case, anonymity cannot be guaranteed. Anonymous complaints will be logged and investigated to the extent possible, however, without the ability to obtain additional information from the complainant/reporter, it is difficult to process such investigations.

Complaints submitted will be immediately directed to the Learning Environment Rapid Response Team (LERRT) and then promptly forwarded to the Vice Dean of Faculty Affairs. The Vice Dean of Faculty Affairs, in consultation with the Executive Associate Dean for Academic Affairs and Executive Associate Dean for Student Affairs, will determine the nature and severity of the complaint in order to determine an appropriate resolution process (aligning with the COM Student Handbook).

The Vice Dean of Faculty Affairs may convene an inquiry that could involve, but not limited to, the Executive Associate Dean of Academic Affairs and Executive Associate Dean of Student Affairs. Individuals lodging complaints regarding student mistreatment who have provided contact information will be contacted in approximately two business days to confirm receipt of the complaint.

Make a report

  • Student Mistreatment Call Line: 855.397.9835
  • Make a report online: Aggie Conduct Awareness Form
  • Contact one of the following faculty members:
Name Title Email Phone
Wei-Jung Chen Executive Associate Dean for Academic Affairs wchen@medicine.tamhsc.edu 979.436.0333
254.724.4987
Kathleen Fallon Senior Associate Dean for Student Affairs fallon@medicine.tamhsc.edu 254.724.0240
979.436.0240
512.341.4925
Gary McCord Executive Associate Dean for Student Affairs mccord@medicine.tamhsc.edu 979.436.0245
979.862.7505
Donna K. Ship Coordinator of Student Services dshipp@medicine.tamhsc.edu 254.724.3898